Refund policy
Returns and Right of Withdrawal
We accept returns in accordance with applicable consumer protection laws in Sweden and the European Union.
As an EU consumer, you generally have the right to withdraw from your online purchase within 14 days without giving a reason. The withdrawal period starts from the day you receive the product.
To exercise your right of withdrawal, please contact us at [eliseoaugierperez@gmail.com] before the withdrawal period expires. Please include your order number and the product you wish to return.
Condition of Returned Products
The product should be returned in its original condition and packaging. You may inspect and handle the product only to the extent necessary to determine its nature, characteristics and functionality.
You may be responsible for any reduction in the value of the product resulting from handling beyond what is necessary to inspect it.
Return Shipping
Unless otherwise required by applicable law, the customer is responsible for the cost of returning the product when exercising the right of withdrawal.
Refunds
Once we receive the returned product, or you provide proof that the product has been sent back, we will process the refund in accordance with applicable law.
Refunds will normally be made using the same payment method used for the original purchase.
Damaged or Defective Products
If your magnetic wireless car charger arrives damaged, defective or does not function properly, please contact us at [eliseoaugierperez@gmail.com] as soon as possible.
Consumer rights regarding defective or incorrect products are not affected by this return policy.
Exceptions
Certain products may be excluded from the right of withdrawal where an exception applies under applicable law.
Contact
Email: eliseoaugierperez@gmail.com
Company: TechbyEAP/MAGDRIVE